Privacy Policy
Proact IT Solutions Website Privacy Policy
This Privacy Policy describes how Proact IT Solutions collects, uses, and shares information when you visit our website proact-it.com and submit information through our contact form. We are committed to protecting your privacy.
1. Information We Collect:
We collect the following information:
Information You Provide:
- Name: To personalize our communication with you.
- Email Address: To respond to your inquiry.
- Message: To understand your needs and provide relevant information about our managed IT services.
Automatically Collected Information (Google Analytics):
We use Google Analytics to collect information about your interactions with our website. This includes data such as your IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website. This information is used to analyze website traffic and improve our website’s performance and user experience.
2. How We Collect Information:
We collect information directly from you when you voluntarily submit it through our website’s contact form.
We use Google Analytics, a third-party analytics service, to collect information about your website usage. Google Analytics uses cookies and similar technologies to collect this data.
3. Use of Information:
We use the collected information for the following purposes:
- To respond to your inquiries and provide information about our services.
- To communicate with you regarding your specific request.
- To analyze website traffic and usage patterns to improve our website and services.
- To understand how visitors interact with our website, and to identify areas for improvement.
4. Sharing of Information:
We do not share your personal information from the contact form with third parties except as required by law. Your information is only used within our company to reply to your inquiries.
Google Analytics collects data that is shared with Google for analysis. Google’s use of this data is governed by Google’s Privacy Policy.
5. Data Security:
We take reasonable measures to protect the information you provide to us from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
6. Data Retention:
We retain your information from the contact form for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Google Analytics retains user data according to Google’s data retention policies.
7. Your Rights:
You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights related to the data you input into our contact form, please contact us at jay@proactit.net.
You can opt-out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on: [link to Google Analytics opt-out browser add-on].
8. Children’s Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
9. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:
Proact IT Solutions
1103 GA-113, Carrollton, GA 30117
jay@proactit.net
678-922-1422
Effective Date: April 10, 2025