Need Support for your In-House IT Department?

We can help

24/7/365 Network Monitoring

Live Help Desk Support

As-Needed Managed IT Department

We know from experience how hectic things can get for in-house IT department. Daily IT support demands can be overwhelming, hindering the growth of your business.

We can relieve the pressure.

Many businesses today make the strategic choice to outsource a part of their IT functions. Supplemental support form a managed IT services team can free up your IT staff to focus on technology projects specific to your business.

Why Use Proact IT Solutions For Your Managed IT Services?

24/7/365 Monitoring & Maintenance

Have peace of mind knowing your network is being monitored and maintained 24-hours a day, freeing up your IT techs to do onsite support and project work. Our co-managed IT department support team takes care of the behind-the-scenes maintenance and trouble-shooting of your business network, giving you confidence that your technology will run smoothly.
Caleb, Jay, and Zachary working on computers.

Access to a Team of Experts

Keeping up with the ever-changing world of IT is complicated. It’s unreasonable to expect a busy, SMB IT department to know it all. Our team of experts can consult with your IT staff on everything from cybersecurity to networking to cloud management and more. You get the knowledge and support of an entire team at an affordable price.
A picture of an employee working at the help desk at Proact IT Solutions.

On-Demand Tech Support

If your small business or organization relies on 1-2 techs to support dozens or even hundreds of employees, you know support issues can get backed up. And what happens if a tech calls in sick or takes vacation time? Our live, on-demand support team responds within 15-minutes–guaranteed, with the majority of issues being resolved within 30 minutes or less.

It's Easy To Get Started

1

Schedule a Consultation

We’ll meet with you to evaluate your needs and listen to your concerns. A comprehensive network audit will be done from a hardware, software, and cybersecurity standpoint. There’s no pressure–just answers to your questions.

2

Receive Your Flat-Rate Quote

We’ll provide a flat-rate quote that is truly scalable with your business. Our Managed IT Department (MID) solution has no out-of-scope labor costs and no hidden fees, allowing you to keep your IT costs predictable and within budget.

3

Onboarding

Our experienced technicians will get your IT infrastructure set up to receive the best proactive care possible. They will orient your staff so that, should they need assistance, they can get the prompt support they need and that you expect.

Co-Managed Services is the Smart Decision for your Business
A photo of two employees working IT support at Proact IT Solutions.