Solve your technology problems with Managed IT Services
We're your IT Department
Have you been unable to budget for growth due to unpredictable IT costs?
Our managed IT departments allows you to budget with predictable costs that are far less than adding employees to your payroll.
Have you experienced downtime due to poorly managed IT?
We proactively monitor and maintain your network 24/7, making your technology far more efficient and hassle-free.
Is your staff struggling to find IT support when they need it?
Our experienced, U.S.-based team of IT support techs is available within minutes to solve your issues.
Do current events have you worried about security?
Our multi-layer cybersecurity protocols work together to prevent, detect, and mitigate the effects of cyberattacks.
We're Your Managed IT Department
Ensure your technology is a productivity tool not a distraction
Cybersecurity
Over 90% of the successful Ransomware attacks are carried out on small- and medium-sized businesses. You need a proven, multi-layer approach to your network security that covers white-listed patching, multi-factor authentication, AI-based advanced endpoint protection, threat detection, managed firewalls, and more. Learn more about our cybersecurity services here.
Email Security
Email is a critical communication tool that needs to be managed effectively. Our services include spam filtering, data protection, and archiving as well as robust security measures to safeguard against phishing, malware, and other cyber threats.
Consulting
Since 2001, we served various industry types and business sizes. We can create a scalable IT infrastructure customized for your business needs. We carefully assess your existing IT environment and plan for growth, as well as making recommendations to streamline company workflow and processes. We’re business owners, too, and understand it’s ultimately about getting the best return on investment for your technology budget.
Monitoring & Maintenance
Proact Managed Services automates the process of cleaning, tuning, and patching of your computers, so what used to happen only when you called your tech due to a slow computer, now happens every night. Our top-of-the-line monitoring and maintenance service makes sure your computers are ready to go when you are.
Remote Support Help Desk
With Proact Managed Services keeping your computers cleaned, tuned, and patched, you’ll notice things run MUCH more smoothly. But in the event your staff needs help, the experts at our U.S.-based support desk are available at a moment’s notice. We have a guaranteed response time to keep your employee productivity high.
Business Continuity
That’s just a fancy way of saying we have your backups covered. We backup your data using industry-vetted, best-practice processes tailored to fit your business needs. We know that downtime can cost just as much as a security breach, so with our multi-site, redundant backup methods, you can rest assured that we will have you back up and running within minutes of data loss. Even if your office is out of commission (fire, tornado, alien attack), we can have you back up and running in short order.
The Help Button
Truly simple IT support
- Easy - Just press the button. No phone numbers, emails to remember. Don't want a physical button? Use a function key or desktop app.
- Quick - Our software walks you through a few basic questions
- Painless - You won't need to get technical. Diagnostic info is sent to our techs automatically.
- Efficient - Our entire tech team is alerted so that your issue can be addressed ASAP.
- Trackable - A trackable support ticket is automatically created. No lost or forgotten issues buried in texts, emails, or voicemails.