Relax...We've got IT covered.
Life's too short for Geek Speak
We know your computers are just a tool to get your business where you want it to go. We do the tech heavy-lifting and speak plain English so you can get back to what you do best--running your business.
It's about Freedom
Taking care of your computers and IT network is ultimately about freedom. We understand and want to take the burden off your shoulders. What's the point of technology if it doesn't free you up to do what you love?
We're all in this together
Technology is ingrained in how companies do business today. Technology services isn't a one-time purchase, and we're in this for the long haul. We genuinely enjoy working together as a team and with our clients.
The staff at Proact are very precise in answering our questions and solving our problems. They are readily available when needed. We have used Proact IT Solutions for the last 4 years and we are very happy with their service.
Over 25 Years of Experience
That's a long time to deal with computers. And while it could have broken us, we've chosen to allow it to sharpen our skills. From running cable under houses to screeching dial-up modems, we've been there, done that. And evolved.
We're flexible and knowledgeable within many different network environments. We manage the IT networks of multiple municipalities, schools, manufacturing, retail, and professional consulting and services businesses.
Proact IT Solutions has teamed with The 20 and the ASCII group to utilize a vast network of tech geeks. It translates into an enormous nerdy brain that ensures your business receives the latest in technology management and security solutions.
My (Jay Watts) technology career began at the age of 10 when my dad, a cable TV installer, hired me to run cables under houses. Around the same time, my mom enrolled me in a computer programming camp at West Georgia College. Both experiences played heavily into my career choices later in life. I had always wanted to serve my country in the military, so at 18 I promptly enlisted in the United States Army.
While trained to be a field radio repairman, after training at Ft. Gordon I was assigned to the Electronic Proving Grounds at Ft. Huachuca, AZ, to test and evaluate military communication equipment. During this time I was tested and chosen for duty within the White House Communications Agency in Washington, DC, and was investigated and cleared for the highest level of top secret clearance. The slot for WACA never opened during my initial enlistment, however. I decided not to re-enlist and returned to Georgia to help my father with his satellite business. A year later I took a position as Assistant MIS Director for a large sports card company in Atlanta while working toward my CIS degree and continuing to work in the IT industry.
In 1996 I moved with my family to Los Angeles, CA, where I participated in the launch of the broadband internet industry. I developed troubleshooting protocols and training while also handling the highest-level technical support issues (tier 3). After 5 years in California, I returned to the metro-Atlanta area and worked as an IT contractor and consultant while building my client list for my own business. Seventeen years later some of those original businesses are still clients today.
In 2015 I married Amy, who became my business partner and took over the finance and web design aspects of the business. However, after over fifteen years of supporting clients as a "break-fix" IT business, I was frustrated. My goal was to keep client businesses up and running, so why was it standard practice to wait for something to break to take action? In January 2016 Amy and I decided to align our company goals with our clients' goals. We wanted to proactively prevent downtime in the first place. And Proact IT Solutions was born.
While Jay is constantly evaluating and researching the most affordable and effective ways to serve our clients, I (Amy) have found fulfillment in the very practical aspect of what we do. In my 20 years as a professional artist prior to joining Proact IT Solutions, my work was never more practical than helping people keep their businesses running as smoothly and profitably as possible. We genuinely love seeing our clients succeed.