Your goal is ours: Technology that works.

As West Georgia residents and natives, our team takes great pride in keeping our fellow business owners’ and community’s technology protected and working efficiently. You want your technology to be a well-oiled machine, not another problem to solve. Our team of experts is proactive in maintaining your technology and adapting for growth.

Supporting IT Since 2001

That's a long time to deal with technology. And while it could have broken us, we've chosen to allow it to sharpen our skills. From running cable under houses to screeching dial-up modems, we've been there, done that, and evolved.

Multi-Industry Expertise

We're flexible and knowledgeable within many different network environments. We manage the IT networks of multiple municipalities, schools, manufacturing, retail, and professional consulting and services businesses.

Professional Accountability

Proact IT Solutions has teamed with The 20 to utilize a vast network of tech geeks. It translates into an enormous nerdy brain that ensures your business receives the latest in technology management and security solutions.

Your staff deserves IT support today.

We understand how frustrating it can be for staff to wait days or even weeks to have their technology issues addressed. Our local team provides same-hour remote support nationwide. Our partnership with The 20 allows us to provide up to 130 more U.S.-based technicians, if you need them. Clients in Atlanta and West Georgia can expect onsite service within a day or two, not weeks. Your business is too important, and you should expect more.

Our Team is Here to Serve

Interested in Joining Our Team?

We value people who solve problems with confidence, communicate with empathy, and can be trusted to work independently. Knowing when to ask questions instead of guessing is just as important as knowing the technology. If you’re dependable, curious, and committed to taking care of clients, you could be a great fit for our team.

    
 
 
       Posted on Google  
   
   Lance Dr 
 February 24, 2026
 
 
 Trustindex verifies that the original source of the review is Google. I’ve had the pleasure of working with Proact IT on a nonprofit foundation and film website — and I couldn’t recommend them more highly.

The owners, Jay and Amy Watts, and their team handled everything from initial design and branding (including beautiful logo work) through full site development, launch, hosting, email setup, and ongoing management. In both cases, they brought not only strong technical expertise but real creative insight, helping shape sites that felt polished, professional, and truly aligned with the mission of each project.

They’re also simply wonderful to work with — responsive, friendly, patient, and consistently willing to go above and beyond. It’s rare to find a team that combines this level of design talent, technical capability, and genuine care for their clients’ success.

In addition to web design and management, they also produce high-quality video and digital content, which is a huge asset for anyone looking to create a cohesive online presence.

If you’re looking for a team that can take your project from concept through launch and beyond with creativity and professionalism, Proact is exceptional. I’m very grateful for their work and look forward to collaborating with them again!
  
 
      Posted on Google  
   
   Tammy Hollis 
 December 18, 2025
 
 
 Trustindex verifies that the original source of the review is Google. "We have been using Proact IT Solutions for our office help desk and IT support, and they have been an absolute game-changer. It is such a relief knowing that whenever a technical issue arises, their team is just a call or click away. They are fast, professional, and consistently go above and beyond to ensure our operations never skip a beat. Highly recommended for any business looking for a reliable IT partner!" Thanks so much
  
 
      Posted on Google  
   
   Andrew Keith 
 December 8, 2025
 
 
 Trustindex verifies that the original source of the review is Google. Jay, Amy, Caleb and the ProAct IT team always do a phenomenal job for my team and me. We are proud to continue our professional partnership. My wife and I have worked with Jay for over 20 years. He will treat you right!
  
 
      Posted on Google  
   
   Ben Bonner 
 December 4, 2025
 
 
 Trustindex verifies that the original source of the review is Google. Proact is truly amazing. They are honest, reliable, and consistently go above and beyond in everything they do. Their team is made up of genuinely good people who care about their clients, and it shows in every interaction.

What sets Proact apart is their culture of service, care, and real friendship. They do not just fix problems, they support us, and have been a big blessing to our church for years now. We are incredibly thankful for them and highly recommend their team to anyone looking for trustworthy, high-quality support.
  
 
      Posted on Google  
   
   Kellie Brooks 
 December 3, 2025
 
 
 Trustindex verifies that the original source of the review is Google. Proact  IT Solutions is amazing!! They always respond quickly to any questions I have. They go over and beyond with customer service. I highly recommend!!
  
 
      Posted on Google  
   
   Kelley Hall 
 November 20, 2025
 
 
 Trustindex verifies that the original source of the review is Google. These guy's are absolutely amazing. They're responsive, knowledgeable, and always go above and beyond to keep everything running smoothly. Whether it's resolving an urgent issue, helping with day-to-day questions, or proactively improving our systems, they always show professionalism and expertise. There friendly support make a huge difference in my life. I am incredibly grateful for everything they do,
  
 
      Posted on Google  
   
   kristi Galloway 
 October 8, 2025
 
 
 Trustindex verifies that the original source of the review is Google. As a business that relies upon the complete transaction to be efficient and somewhat seemless, I very much appreciate the expertise that Jay and his crew bring to the table. Not only was Proact IT Solutions fast and professional, but they remedied my IT issues so that I could get back to business. If you need quick and professional IT solutions, call this team. You wont be sorry.
K Galloway
  
 
      Posted on Google  
   
   Keith White 
 June 9, 2025
 
 
 Trustindex verifies that the original source of the review is Google. I called Jay Watts of “PROACT IT SOLUTIONS” because I was having an issue with my computer—every time someone sent me a file, it would take 3 to 5 minutes just to open. Jay dialed into my computer remotely and immediately went to work.

Within minutes, he identified the problem, optimized my system settings, and made a few critical adjustments I didn’t even know were needed. By the time he finished, files were opening in seconds, and my entire system was running smoother and faster than it had in months.

Jay was not only efficient and professional but also explained what he was doing in plain language I could understand. I highly recommend him to anyone needing tech help—he’s the real deal!
  
 
      Posted on Google  
   
   Adam Grant 
 June 3, 2025
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful experience. Great customer support! If you are looking for service, call these folks here. I’ve never experienced better service in my life! They are awesome and always the best! Thanks for taking care of us today!
  
 
      Posted on Google  
   
   Chris Laney 
 January 6, 2025
 
 
 Trustindex verifies that the original source of the review is Google. GTS has been working closely with Jay since 2011. Proact has the knowledge and expertise to handle all our needs and then some. It has always been a pleasure working with their team.  We couldn't do it without them.
  
 
  
  
 
 
   Google rating score: 5.0 of 5, based on 19 reviews 
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more