Proact IT Solutions logo

Computer support for businesses in metro-Atlanta, west Georgia and east Alabama

A proactive approach to business IT network management and computer support.

Managed IT Services

We utilize 24/7/365 monitoring and maintenance of your devices, servers and network to resolve potential issues before they impact your business. Our computer support team is ready to help.

Security Services

Proactively secure your network, servers and computers from malicious viruses, malware and ransomware so that your business can run efficiently and profitably.


VoIP gives your business the advantage of reliable, crystal-clear calls while saving money across the board.

Business Continuity

Downtime means lost revenue. Our clients experience 99.9% up time. Minimize the effects of disasters and stay ahead of hardware failure with the tools and processes in place for a quick recovery.

Cloud Services

On-demand access to your critical data from any device maximizes your company’s efficiency, whether you’re on the road, working remotely or in the office.

Website Design

Effectively communicate your products and services with a custom website, logo and graphic design services.

Why Choose Us?

100% Unconditional Satisfaction

Our IT consulting and computer support services will give you the service you expect. We will bend over backwards to ensure you are happy with our IT support.

Fixed Monthly IT Cost

Reduce costs with predictable monthly pricing, especially with our all-inclusive Complete Care Plan which covers all labor and 24/7/365 live support.

Expeditious Repair

Your issues – even the minor ones – will be taken care of quickly and efficiently.

Guaranteed 1-Hour Response

Your computer support problem or network issues will be addressed in sixty minutes or less–guaranteed. Our easy-to-use ticketing system gets your issue before our techs fast.

No Technical Jargon

We provide clear answers to your IT and computer support questions. And you’ll never feel out of your element with tech geek-speak.

Your IT Department

Our entire team is an extension of your business. Empower your employees with on-demand support as well as crucial security training.


  • Proact IT Solutions is so knowledgeable about computer technology.  Jay is very personable, yet professional.  He is good at troubleshooting and usually comes in a moment’s notice.

    Susan Nelson

    Comptroller/Office Manager, Bowdon, GA

  • Proact IT Solutions has been our IT support group since September of 2017. They have helped us solve numerous problems left behind by our old IT provider. They are very affordable, and their service has been superb. Very quick to respond to any problem, even with fast-response on-site support when needed. I highly recommend Proact IT Solutions for your IT Support.

    Garry Baldwin

    Mayor, Aragon, GA

  • Proact is very precise in answering our questions and solving our problems. They are readily available when needed.  We have used Proact for the last 2 years and we are very happy with their service.

    Teresa Loftin

    Customer Service and Procurement Agent, Carrollton, GA

  • Jay Watts and his team at Proact IT Solutions have aided our city for several years in the IT field. They have always been very professional and are reliable, supportive and technically proficient. Their familiarity with our IT system is a real plus, and the managed services they provide give us peace of mind in today’s cyber-security defense environment.

    Susan Pierce

    City Clerk, Bowdon, GA

  • Jay’s recommendations to our company have always been honest and affordable. He never comes across as trying to sell us the latest and greatest to put money in his pocket. Rather he listens to our needs and custom selects our services accordingly. I have found him to be trustworthy over the past 5 ½ years of working with him.

    Heather Pearson

    Executive Assistant to the CEO, Carrollton, GA

  • It is such a reassurance in a fast-paced office to know that Jay is a text or email away. He and his team are quick to jump on any issues we have, and we’re confident in his opinions and abilities to keep our office running smoothly

    Lauren Barnes

    Financial Administrator, Carrollton, GA

  • I’ve been working with Jay for the last 5 years.  He is very knowledgeable in this field and is a great resource for our company.  Jay has always gone out of his way to meet my dead-lines with prompt, affordable service.

    Shawn Hasenfuss

    Engineer, Co-Owner, Rhino Mechanical Inc.

  • It is such a reassurance in a fast-paced office to know that Jay is a text or email away. He and his team are quick to jump on any issues we have, and we’re confident in his opinions and abilities to keep our office running smoothly.

    Lauren Barnes

    Technology Administrator, Carrollton, GA

The Complete Care Plan

The best business decision for your computer support.


This is a game-changer.

Absolutely all IT labor is covered under one monthly fee. No out-of-scope charges, even if we have to completely redesign your infrastructure and install new hardware. The labor is covered. No surprises.

How Is Your Business Computer Support?

Is your technology current?

Our Solution

Our staff continually researches the latest technologies to keep your business secure, productive and efficient.

Are your IT costs predictable?

Our Solution

Our managed service plans keep you up and running for a predictable monthly fee, allowing you to budget for growth.

Is your IT service limited to one or two techs?

Our Solution:

Our team of 80+ technical engineers ensure your issue is solved in a correct and timely manner. It’s like having a fully-staffed IT department without the cost or headaches.

Are you nickel-and-dimed with labor and set-up fees?

Our Solution:

Take control of your IT budget with truly flat-rate pricing: with our Complete Care Plan, you are never charged labor or set up fees. Ever.