MANAGED IT SERVICES

Have you been struggling to maintain your technology on your own? Is your on-staff IT department overwhelmed? We can fully manage your technology or supplement your existing IT department with managed IT services for far less than the cost of hiring a single IT employee. We are your IT department–without the headaches and cost.

Benefits

  • Peace of mind
  • Predictable monthly pricing
  • Increased efficiency
  • Reduced costs
  • Proactive monitoring and maintenance
  • 24/7/365 monitoring
  • Ultimate Care Plan: all labor is included, no out-of-scope fees
  • Ultimate Care Plan: 24/7/365 live help desk support

Why Managed IT Services?

You just want to get back to what you do best: running your business. We get it. Our team proactively maintains your network with state-of-the-art managed IT services. You get the benefit of an IT department without having to hire and manage more employees. Find out how much you can reduce costs with predictable monthly pricing, while you enjoy an efficient, secure network.

For even more value and control over your IT budget, our all-inclusive Ultimate Care Plan covers all labor and 24/7/365 live support, even on weekends or holidays. Whether you need new hardware set up or your technology moved to a new location, it’s all included.

BUSINESS CONTINUITY

You’ve heard it said “An ounce of prevention is worth a pound of cure.”

A custom business continuity strategy ensures the plans and technology are in place to minimize the effects of potential disaster on your business.

Are your servers backed up?

Your critical data is backed up and fully recoverable in the event of hardware failures.

How is your data being stored?

Your business’s crucial data is stored  on- and off-site in the event of a theft, flood or fire.

Is any of your hardware failing?

Our monitoring systems catch failing hardware, often before it gets the chance to fail you.

Do you have a plan?

Avoid prolonged downtime and have peace of mind knowing a strategy is in place in case of catastrophe.

Does Your Business have a Continuity Strategy?

A business continuity strategy is a combination of proactive planning and essential technology which protects your business in the event of a disaster. Could your business weather equipment failure caused by a hard drive crash, flood, lightning strike or even theft? Lack of planning for catastrophic failure leads to loss of revenue and productivity.

Our experts conduct a risk assessment and produce an appropriate strategy for your business. You will know that if disaster strikes, your team will be back up and running as soon as possible.

Benefits

  • Peace of mind
  • Team of experts in backup and disaster recovery
  • Protect your mission-critical data
  • Risk assessment
  • Strategy and implementation to reduce downtime
  • Customized strategy for your specific business

SECURITY SERVICES

Make sure the business you’ve worked so hard to build is safe and secure. Our experts stay up-to-date on network security so you can breathe easy.

 

Is your network safe?

This is an area most managed IT services companies fail. Just watch the news. Security breaches are happening at credit reporting agencies, banks, and large chain stores. Things are only getting worse. It may not make the news, but small and mid-sized businesses are frequent targets as well. Our managed IT services plans not only secure the hardware and software side of your network, but we also address one of the most neglected areas of security: your employees. 95% of all security breaches occur because of untrained staff. We provide security training for your entire staff to avoid this very common pitfall. Learn more about our Security Awareness training.

Benefits

  • Secure your business
  • Unmatched complete security solutions
  • Business continuity and stability
  • Reduced risk
  • Statutory and regulatory compliance (HIPPA & PCI)

DID YOU KNOW?

95% of all security breaches occur due to untrained staff.

CLOUD SERVICES

Collaborate with colleagues easily and efficiently. Access your data and software from virtually any device, anywhere.

You’ve heard of it and are probably using it in some capacity, but you may not even be sure what it is. We’ve got you covered. Setting up a cloud-based infrastructure strengthens your security, helps you reach more customers, and allows your staff to work from any location on almost any device. And we can guarantee 99.9% up-time when utilizing cloud services correctly. Our team lives and breathes this stuff so that you reap the benefits.

cloud managed IT services

Benefits

  • Secure critical files
  • Collaborate
  • Increase efficiency
  • Business continuity
  • Improve communcation
  • No need to worry about maintaining hardware

Ready to get started?

We’d love to speak with you. Get a quote and schedule your free consultation today.

WHAT OUR CUSTOMERS SAY

  • Jay’s recommendations to our company have always been honest and affordable. He never comes across as trying to sell us the latest and greatest to put money in his pocket. Rather he listens to our needs and custom selects our services accordingly. I have found him to be trustworthy over the past 5 ½ years of working with him.

    Heather Pearson

    Executive Assistant to the CEO

  • Proact is very precise in answering our questions and solving our problems. They are readily available when needed. We have used Proact for the last 2 years and we are very happy with their service.

    Teresa Loftin

    Customer Service and Procurement Agent

  • Proact IT Solutions has been our IT support group since September of 2017. They have helped us solve numerous problems left behind by our old IT provider. They are very affordable, and their service has been superb. Very quick to respond to any problem, even with fast-response on-site support when needed. I highly recommend Proact IT Solutions for your IT Support.

    Garry Baldwin

    Mayor

  • Jay is so knowledgeable about computer technology. He is very personable, yet professional. Jay is good at troubleshooting and usually comes in a moment’s notice.

    Susan Nelson

    Comptroller/Office Manager

  • Jay Watts and his team at Proact IT Solutions have aided our city for several years in the IT field. They have always been very professional and are reliable, supportive and technically proficient. Their familiarity with our IT system is a real plus, and the managed services they provide give us peace of mind in today’s cyber-security defense environment.

    Susan Pierce

    City Clerk